JMenacker
Posts: 51
Joined: Thu Sep 22, 2016 12:51 pm
Location: Martinsburg, WV

Place Key in Transmitter Pocket

Mon Feb 04, 2019 8:31 am

We had a fairly nice day Sunday so it seemed a great time to wash the recent winter crud off the used-to-be white 2015 Spark EV. I grabbed the seldom used spare fob for the car and was greeted with a "No remote detected, Place key in transmitter pocket" message on the DIC. I popped out the fob blade and "keyhole" cover on the steering stalk, then inserted the fob blade in the exposed slot but the No remote detected error remained.

I thought perhaps that particular fob battery was low, so ran back inside and retrieved the fob normally used, but the same error message came up on the display. However, with the normally used key the car would start with the fob blade inserted in the "transmitter pocket" slot in the steering wheel stalk. After moving and washing the car, the car again would not recognize proximity of the fob until it was placed in the transmitter pocket.

Information found on the web seemed to indicate the following issues might keep the fob from being recognized:
1. Most common - software glitch: Ignore and issue will resolve itself after an hour or two.
2. Next most common - Fob battery is weak or dead - replace fob battery to resolve.
3. Least common - Fob receiver is faulty - replace fob receiver to resolve.

This morning the normally used fob worked perfectly as it has for the past two years other than for a short period of time yesterday. Anyone suggestions from others who have experienced similar issues with GM push-to-start key fob errors is appreciated. I suspect it would be a good idea to replace both fob batteries.

Two Questions:

1. How often should the fob batteries be refreshed?
2. Does inactivity affect the lifespan of fob batteries, or the ability for the car to recognize the fob?

Thanks much,
Joe M in WV

MrDRMorgan
Posts: 959
Joined: Wed Oct 30, 2013 7:27 am
Location: Manteca, California

Re: Place Key in Transmitter Pocket

Mon Feb 04, 2019 8:52 am

JMenacker wrote:
Mon Feb 04, 2019 8:31 am
We had a fairly nice day Sunday so it seemed a great time to wash the recent winter crud off the used-to-be white 2015 Spark EV. I grabbed the seldom used spare fob for the car and was greeted with a "No remote detected, Place key in transmitter pocket" message on the DIC. I popped out the fob blade and "keyhole" cover on the steering stalk, then inserted the fob blade in the exposed slot but the No remote detected error remained.

I thought perhaps that particular fob battery was low, so ran back inside and retrieved the fob normally used, but the same error message came up on the display. However, with the normally used key the car would start with the fob blade inserted in the "transmitter pocket" slot in the steering wheel stalk. After moving and washing the car, the car again would not recognize proximity of the fob until it was placed in the transmitter pocket.

Information found on the web seemed to indicate the following issues might keep the fob from being recognized:
1. Most common - software glitch: Ignore and issue will resolve itself after an hour or two.
2. Next most common - Fob battery is weak or dead - replace fob battery to resolve.
3. Least common - Fob receiver is faulty - replace fob receiver to resolve.

This morning the normally used fob worked perfectly as it has for the past two years other than for a short period of time yesterday. Anyone suggestions from others who have experienced similar issues with GM push-to-start key fob errors is appreciated. I suspect it would be a good idea to replace both fob batteries.

Two Questions:

1. How often should the fob batteries be refreshed?
2. Does inactivity affect the lifespan of fob batteries, or the ability for the car to recognize the fob?

Thanks much,
Joe M in WV
I have received the "No remote detected" notice but it is because the FOB I was using was for my other Spark EV. However, I have had one notice appear on the screen telling me the FOB battery was low and needed to be replaced. I replaced the battery and everything was normal with no further notices.

JMenacker
Posts: 51
Joined: Thu Sep 22, 2016 12:51 pm
Location: Martinsburg, WV

Re: Place Key in Transmitter Pocket

Mon Feb 04, 2019 9:35 am

DRM: Thanks for sharing info. No Fob Battery Low message was noted with either fob. The only messages displayed yesterday was No Remote Detected followed by Place Key in Transmitter Pocket (same messages with the rarely used fob and the normally used fob). However, the only the normally used fob would actually start the car - albeit with fob in the "transmitter pocket".

So far today the normally used fob worked without warnings or issues. I plan on picking up spare fob batteries (type CR 2012) soon, and reporting voltage of the existing fob batteries this evening.

Joe M in WV

JMenacker
Posts: 51
Joined: Thu Sep 22, 2016 12:51 pm
Location: Martinsburg, WV

Re: Place Key in Transmitter Pocket

Tue Feb 05, 2019 4:18 am

MrDRMorgan wrote:
Mon Feb 04, 2019 8:52 am

I have received the "No remote detected" notice but it is because the FOB I was using was for my other Spark EV. However, I have had one notice appear on the screen telling me the FOB battery was low and needed to be replaced. I replaced the battery and everything was normal with no further notices.
Batteries are fine. Fobs are fine. Both 2015 Spark EV fob receivers are fine. It was wrong fob for the car that caused miscommunication. All good now.

DRM nailed it - thank you!

Regards and Happy Motoring,

Joe M in WV

MrDRMorgan
Posts: 959
Joined: Wed Oct 30, 2013 7:27 am
Location: Manteca, California

Re: Place Key in Transmitter Pocket

Tue Feb 05, 2019 8:33 am

JMenacker wrote:
Tue Feb 05, 2019 4:18 am
MrDRMorgan wrote:
Mon Feb 04, 2019 8:52 am

I have received the "No remote detected" notice but it is because the FOB I was using was for my other Spark EV. However, I have had one notice appear on the screen telling me the FOB battery was low and needed to be replaced. I replaced the battery and everything was normal with no further notices.
Batteries are fine. Fobs are fine. Both 2015 Spark EV fob receivers are fine. It was wrong fob for the car that caused miscommunication. All good now.

DRM nailed it - thank you!

Regards and Happy Motoring,

Joe M in WV
Joe, glad I could help. I have a 2014 Spark EV and a 2016 Spark EV and last year I also had a leased 2015 Spark EV. I had to put a sticker printed with the model year on each key FOB so I could get the right FOB with the right Spark EV.

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