SparkE wrote: ↑
Tue Jul 09, 2019 3:33 am
MrDRMorgan wrote: ↑
Mon Jul 08, 2019 12:13 pm
JAMMan wrote: ↑
Mon Jul 08, 2019 7:20 am
Ughh, what an annoyance!
Thanks for your work here, I wonder what next steps are?
I think it is going to require Spark EV drivers with DCFC to try EA chargers and report any unsatisfactory charging experiences directly to EA. Spark EVs with DCFC are few in number compared with other EVs like Nissan Leaf and Chevy Bolt so it may be hard to get EA's attention. Looking at EA's location map on PlugShare, there are many EA locations within 100 miles of me that are still under construction. How many of them that will eventually work for a Spark EV is anyone's guess. But, I have already signed up for EA's Charge + plan so I am ready if they can ever figure out the problem. The EA phone APP works great too if the charger works.
Tomorrow, I plan to drive 60 miles to Sacramento to try three more EA chargers located at the Cannery in Sacramento. I will report the results when I return. I have also offered to meet the EA technicians at one of the non-working locations to show and explain what I am experiencing.
Wasn't there a site where some worked, and some didn't? And the failure mode was the same at that site as the site(s) where no charge at all was possible? If so, it might be more instructive to meet EA at the "half work, half don't" to show what is right and what is wrong.
Also, it would be useful if you could collect the info about the actual charge stations that work and don't work : manufacturer of unit, type of charge cable, charge rate. ( EA uses different vendors for the chargers, and even different vendors for the charge cables!) A picture of the "specification label" (manufacturer, max charge rate, max amps out at what max voltage), a pic of the unit itself, and (if possible) a picture that shows the manufacturer of the cable - for each unit, success or fail - might go a long way towards identifying the culprit(s) of non-success.
I made a 120 mile round trip today and successfully charged at (1) the EA station located by Walmart in Elk Grove, CA, (2) the EA station located in the Laguna Village in Sacramento and (3) the EA station at the Cannery located in the City of Sacramento. What I learned today is that all three locations have chargers manufactured by BTCP and not ABB. I believe the chargers at which I have been unable to charge (Patterson , CA and Livermore, CA) are all manufactured by ABB. All three locations appeared to be using the new cables but I am not sure about Walmart. For sure, Laguna Village and The Cannery used the new cables because there were much stiffer. The Walmart chargers are all 50 kw. The chargers at Laguna Village and The Cannery are all 150 kw. I have only seen 2 of the 350 kw chargers at the Livermore, CA location.
I did take a photo of the manufacturer's label for each charger I used. The label on the front of two of the chargers showed 150 kw. The manufacturer's label model number the side of the case on one read EVDSP-350-4-120-0-2-C-4-0. The other read EVDSP-350-5-120-0-2-C-4-0. The manufacturer's label model number on the 50 kw charger read EVDSP-50-4-120-0-2-C-4-0. The labels also have electrical specifications if they are of any benefit to you.
The charger company's website is www.btcpower.com
. BTCP's product data sheet shows only their 350 kw charger has liquid cooled cables.
Update: Today, I noticed on PlugShare that a Spark EV owner had successfully charged twice at the EA chargers located in Arbor Faire on Shaw Avenue in Fresno. I confirmed with EA that this location has chargers manufactured by BTCP (BTC Power). Spark EVs seem to be able to successfully charge at EA locations where BTCP chargers have been installed.