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by niik
Sun Nov 28, 2021 10:24 am
Forum: Batteries and Charging
Topic: Battery warranty advice for 2014 Spark
Replies: 37
Views: 10237

Re: Battery warranty advice for 2014 Spark

energy capacity (kWh) storage) level at or within approximately 10% of that of the original battery at the time of warranty repair" It kind of sucks that the warranty only "Guarantees" 10% improvement over whatever the current capacity is. Luckily it seems like the current GM process has them repla...
by niik
Thu Nov 25, 2021 4:46 pm
Forum: Batteries and Charging
Topic: Battery warranty advice for 2014 Spark
Replies: 37
Views: 10237

Re: Battery warranty advice for 2014 Spark

This journey is finally coming to a conclusion. I took my car to a second dealer on Monday (22 Nov) and they called me Wednesday (24 Nov) and said the battery capacity tested below the warranty level and will need to be replaced. They have placed the order for the parts and all the costs will be cov...
by niik
Sun Nov 21, 2021 3:51 pm
Forum: Batteries and Charging
Topic: Battery warranty advice for 2014 Spark
Replies: 37
Views: 10237

Re: Battery warranty advice for 2014 Spark

Torque is now reporting mine as 12.9kWh, down from 13.0. I'm REALLY enjoying the car so far. Current trip odometer is around 960mi, and is at 4.5Mi/kWh, even though I live at the top of a hill! What year is your spark and what's its total mileage? I should check torque again and see if my numbers h...
by niik
Wed Nov 10, 2021 7:30 am
Forum: Batteries and Charging
Topic: Battery warranty advice for 2014 Spark
Replies: 37
Views: 10237

Re: Battery warranty advice for 2014 Spark

Wow. Thanks for looking all this up. If there isn't a capacity/degradation test in the manual than it makes sense why the dealership is telling me they don't have a test. The only reference I saw to capacity was in relation to the capacity code on the battery. I'll keep looking through the resources...
by niik
Tue Nov 09, 2021 6:10 pm
Forum: Batteries and Charging
Topic: Battery warranty advice for 2014 Spark
Replies: 37
Views: 10237

Re: Battery warranty advice for 2014 Spark

Thanks for the video link. I tried calling the EV Concierge number that was shown in the video, but they said it's only for Bolt support and transferred me to the normal GM support line for assistance with my Spark. :roll: Sounds like a runaround and severe miscommunication between staff without any...
by niik
Mon Nov 08, 2021 12:25 pm
Forum: Batteries and Charging
Topic: Battery warranty advice for 2014 Spark
Replies: 37
Views: 10237

Re: Battery warranty advice for 2014 Spark

So not much has changed. I got transferred to a new person at GM. I'm not sure if it's tier 3 or just a different tier 2 person. The new GM caseworker contacted the dealer I took my car to (Fairway Chevrolet) and now they are saying that the test they performed would not provide the kWh measurement....
by niik
Sun Oct 03, 2021 8:32 am
Forum: Batteries and Charging
Topic: Battery warranty advice for 2014 Spark
Replies: 37
Views: 10237

Re: Battery warranty advice for 2014 Spark

I love my spark too. That's why this situation is so upsetting to me. Like all the issues and headaches are because of the bad dealer service not because of the car.
by niik
Thu Sep 23, 2021 5:40 pm
Forum: Batteries and Charging
Topic: Battery warranty advice for 2014 Spark
Replies: 37
Views: 10237

Re: Battery warranty advice for 2014 Spark

Ok, so I'm still chasing this issue. I finally got the dealer to admit that all they did was scan for codes. Their excuse for not doing more tests is that GM policy is to stop if no codes are present. Based on what the dealer is telling me battery degradation would only be warranty-able if there wer...
by niik
Mon Aug 30, 2021 2:47 am
Forum: Batteries and Charging
Topic: Battery warranty advice for 2014 Spark
Replies: 37
Views: 10237

Re: Battery warranty advice for 2014 Spark

If you have access to TorquePro, you can display the battery capacity on your phone. I use this value to track and plot the HV battery degradation for my 2014 and 2016 Spark EVs. My guess is that the value displayed by TorquePro is fairly accurate. As for GM. I called, got a case number and was tol...
by niik
Sun Aug 29, 2021 10:15 am
Forum: Batteries and Charging
Topic: Battery warranty advice for 2014 Spark
Replies: 37
Views: 10237

Re: Battery warranty advice for 2014 Spark

Ok so GM corporate said I need to figure it out with the dealership. I'm out of town for the next couple weeks but once I get back I'll have to go argue with them. I'm pretty disappointed with GM and the dealership. I don't think it's unresinable to want to know the battery capacity number, especial...

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