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EVgo updates kill SparkEV charging

Posted: Wed May 05, 2021 4:34 pm
by msmith99
I tried to charge at a newer EVgo station today that I had charged at a few months ago and it failed at two different chargers. I called EVgo and after failing a few more times when they tried to initiate for me, I was told that a recent firmware update to newer chargers caused widespread failures with SparkEVs but that older chargers weren't effected. Sure enough, I went a few miles away to an older EVgo station I've always used and it worked fine. Hopefully, they try to fix it and don't just leave us in the past. FWIW, I also had issues at an Electrify America station and eventually got it to work after changing stations and calling in. It wasn't the normal cable issue but an App issue I think.

Every time this happens I think, "This is why people buy Teslas."

Re: EVgo updates kill SparkEV charging

Posted: Mon Jun 14, 2021 9:56 pm
by tfeledy
I don't know how to tell which EVGo chargers are newer or older. I have used them without problems on my 2016 Chevy Spark as recently as today.

Re: EVgo updates kill SparkEV charging

Posted: Wed Jul 28, 2021 2:51 pm
by Lithium
Thanks for sharing this. Guess I will only be taking the Bolt on longer trips. Wonder if this will become more of the norm as time passes?

Re: EVgo updates kill SparkEV charging

Posted: Tue Aug 31, 2021 3:32 pm
by thejaredhuang
This must explain why I was only getting 15KWh last month.