msmith99
Posts: 4
Joined: Tue Mar 19, 2019 7:35 am

EVgo updates kill SparkEV charging

Wed May 05, 2021 4:34 pm

I tried to charge at a newer EVgo station today that I had charged at a few months ago and it failed at two different chargers. I called EVgo and after failing a few more times when they tried to initiate for me, I was told that a recent firmware update to newer chargers caused widespread failures with SparkEVs but that older chargers weren't effected. Sure enough, I went a few miles away to an older EVgo station I've always used and it worked fine. Hopefully, they try to fix it and don't just leave us in the past. FWIW, I also had issues at an Electrify America station and eventually got it to work after changing stations and calling in. It wasn't the normal cable issue but an App issue I think.

Every time this happens I think, "This is why people buy Teslas."

tfeledy
Posts: 1
Joined: Mon Jun 14, 2021 9:39 pm

Re: EVgo updates kill SparkEV charging

Mon Jun 14, 2021 9:56 pm

I don't know how to tell which EVGo chargers are newer or older. I have used them without problems on my 2016 Chevy Spark as recently as today.

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