JAMMan
Posts: 24
Joined: Mon Jul 01, 2019 9:34 am

Re: Electrify America Charging Station Problems

Wed Nov 06, 2019 1:32 pm

Thx MrDrMorgan I've been following this thread for a while!

Also - Thanks for your feedback, there are a number of EvGo stations nearby so I may frequent them a little now that I've established my account. Mostly, I had been sticking to Chargepoint which I've found to be VERY reliable and can authenticate using NFC from my phone. The EvGo could only be started with the physical card (which is apparently en route to me now via postal service) or the app on my phone. I preferred the NFC on Chargepoint since it doesn't require me to actually use the app, NFC relays all the CC and account info without me needing to even open the app.

MrDRMorgan
Posts: 1015
Joined: Wed Oct 30, 2013 7:27 am
Location: Manteca in Central California

Re: Electrify America Charging Station Problems

Wed Nov 06, 2019 3:41 pm

JAMMan wrote:
Wed Nov 06, 2019 1:32 pm
Thx MrDrMorgan I've been following this thread for a while!

Also - Thanks for your feedback, there are a number of EvGo stations nearby so I may frequent them a little now that I've established my account. Mostly, I had been sticking to Chargepoint which I've found to be VERY reliable and can authenticate using NFC from my phone. The EvGo could only be started with the physical card (which is apparently en route to me now via postal service) or the app on my phone. I preferred the NFC on Chargepoint since it doesn't require me to actually use the app, NFC relays all the CC and account info without me needing to even open the app.
I have a ChargePoint account too and ChargePoint J1772 and DCFC stations work just fine using their RFID card. Unfortunately, the closest ChargePoint DCFC to me is just over 20 miles away and there are not very many ChargePoint DCFC locations here in Central California. My closest EVgo DCFC is also 10 miles away too so most of my local charging is done at home. I also use the EVgo RFID card.

This does not prevent me from venturing out. I use PlugShare to locate chargers I know will work and then take off on another adventure. it has worked every time. My longest trip so far is to South Lake Tahoe and back from my home in Manteca, CA. This was a round trip of about 300 miles. That was in 2015. Today there are many more chargers along the route I followed.

ElDobro
Posts: 29
Joined: Sat Aug 31, 2019 1:05 pm
Location: NJ

Re: Electrify America Charging Station Problems

Wed Nov 06, 2019 4:07 pm

Still waiting for the Walmart Supercenter charging stations to go live. It's been over three months now. Once they do, we'll see if they work with the Spark.

MrDRMorgan
Posts: 1015
Joined: Wed Oct 30, 2013 7:27 am
Location: Manteca in Central California

Re: Electrify America Charging Station Problems

Wed Nov 06, 2019 9:22 pm

ElDobro wrote:
Wed Nov 06, 2019 4:07 pm
Still waiting for the Walmart Supercenter charging stations to go live. It's been over three months now. Once they do, we'll see if they work with the Spark.
My experience so far is 100% failure to charge using Electrify America chargers manufactured by ABB. I have found and also verified that you can easily tell if the chargers at Walmart, or anywhere else, are ABB or not. Electrify America ABB chargers are square across the top and are also painted green in the open interior space at the top of the charger. BTC Power chargers have a rounded top and are not painted green in the open interior space at the top of the charger. If you have access to the charger(s), check the manufacturer's label on the side of the cabinet. I have had 100% success charging my Spark EV at a number of locations with Electrify America chargers manufactured by BTC Power. I have also tested an Electrify America charger manufactured by Signet and it worked too.

JAMMan
Posts: 24
Joined: Mon Jul 01, 2019 9:34 am

Re: Electrify America Charging Station Problems

Thu Nov 07, 2019 6:32 am

ElDobro wrote:
Wed Nov 06, 2019 4:07 pm
Still waiting for the Walmart Supercenter charging stations to go live. It's been over three months now. Once they do, we'll see if they work with the Spark.
Yea honestly at this point, there's no need to "wait and see" if they'll work. If it's by ABB it will NOT, if it's by BTC Power it will!

Also, it appears to me that most (maybe all?) of the newly manufactured EA stations (within the last 6-8 months) are being done by ABB. I'm wondering if they won the bid on the next rollout of stations. My relatively new station and most others I've seen going up are all ABB manufactured.

MrDRMorgan
Posts: 1015
Joined: Wed Oct 30, 2013 7:27 am
Location: Manteca in Central California

Re: Electrify America Charging Station Problems

Thu Nov 07, 2019 9:22 am

Not all new Electrify America locations are ABB. A new EA location just opened in San Ramon, CA and it is BTCP. In Castro Valley, CA a new station is not yet powered up but is completed. It is BTCP too. Before a recent trip to Rocklin, CA, I studied PlugShare photos for charging locations along my route. I found almost all EA locations between my home in Manteca and Rocklin were EA chargers manufactured by BTCP. I stopped at four BTCP chargers and one Signet charger. They all worked. In fact, the Sacramento area is almost all BTCP chargers. There are a number of new EA locations going in along HWY 99 to the South of me. A few are BTCP but most are ABB. As there are obvious visual differences in the charger cabinets used by ABB and BTCP, I issued a request to Spark EV drivers to post, on PlugShare, photos of the charger cabinets or the manufacturer's label on the side of the cabinet. Some Spark EV drivers have started doing this.

I plan to visit the San Ramon, CA location this week and I am patiently waiting for the Castro Valley, CA location to be powered up for use. Both of these locations will make my weekly trip to Oakland and back much easier - especially during the winter months when I return home at night and also have to use the heater. Last week I tried just the seat heater and it worked much better than I thought it would.

Bottom line: I enjoy driving a Spark EV just as much today, if not more, as I did in May of 2015 when I first started driving a 2015 Spark EV 2LT.

ElDobro
Posts: 29
Joined: Sat Aug 31, 2019 1:05 pm
Location: NJ

Re: Electrify America Charging Station Problems

Thu Nov 07, 2019 4:01 pm

From the photos, they're all the green opening ones, so by trying, I can officially notify EA that they don't charge my Spark.

MrDRMorgan
Posts: 1015
Joined: Wed Oct 30, 2013 7:27 am
Location: Manteca in Central California

Re: Electrify America Charging Station Problems

Thu Nov 07, 2019 4:12 pm

ElDobro wrote:
Thu Nov 07, 2019 4:01 pm
From the photos, they're all the green opening ones, so by trying, I can officially notify EA that they don't charge my Spark.
Post your charging attempt results when you can. Be sure to log onto the EA website and comment on your results too. But, please keep it civil. It wouldn't hurt to post on PlugShare too. EA and ABB are already aware of the problem but I sure would like all Spark EV drivers who can't charge at EA ABB chargers to let EA and ABB know that there is more than just one Spark EV driver (me) who wants the ABB chargers fixed. The goal is not to rake EA or ABB over the coals. Instead, we just want EA ABB chargers that we all can use to successfully charge our "Sparkies".

I have had great success with the EA chargers manufactured by BTCPower and one by Signet. And...the EA phone APP works great too.

ElDobro
Posts: 29
Joined: Sat Aug 31, 2019 1:05 pm
Location: NJ

Re: Electrify America Charging Station Problems

Fri Nov 08, 2019 3:51 pm

This is the one I'm waiting for. A field of green towers.
https://www.plugshare.com/location/193079

MrDRMorgan
Posts: 1015
Joined: Wed Oct 30, 2013 7:27 am
Location: Manteca in Central California

Re: Electrify America Charging Station Problems

Fri Nov 08, 2019 5:56 pm

Interesting! Per one of the photos posted on PlugShare for this location, these are chargers manufactured by EFACEC. They look slightly different than the ABB chargers. I also noticed that the "holster" for the plugs are on each side of the cabinet. Please post your charging results when this site is powered up.

Have you tried the chargers at Target, 119 Promenade Blvd., Bridgewater, NJ? They look like BTCPower Chargers. Check PlugShare. There are posted comments suggesting some EV drivers are having problems.

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