Ramerica wrote: ↑
Sun Oct 13, 2019 5:07 pm
Hey! I've also had this problem with my spark and got stranded in a small town that didn't have any other quick chargers. Had to get a tow to the next town over. The person AT EA support at least gave be a couple free sessions, but acknowledged it was a software issue and quoted from this exact thread lol. I hope it can get fixed soon! EA seems to be the fastest expanding DCFC network around me.
What was the location where you experienced the charging problem? I feel like I am getting stonewalled by EA as I request status reports - I get no response. Perhaps Spark EV drivers, who experience this same charging problem with EA chargers (ABB and not BTCPpower), should also start squawking to EA customer service. The more noise the better.
I really hope EA gets this problem resolved. The EA chargers from BTCPower seem to work great as I have had no problems charging using BTCPower chargers at a number of locations in the Sacramento area. Unfortunately, most of the EA chargers along HWY 99 in California are ABB chargers which currently do not work for Spark EVs.