Hi All
Last week I suddenly loss all power while driving in a very heavy traffic on an expressway. The worst thing was that i was going uphill and when I lost power, the car started going backwards if I don't break. It was freaking scary - a few cars almost hit me, and I had to call 911 so they sent a police to block the lane and bring a tow truck safely.
During this all time, the car was showing "Initializing... Waiting to shift" and won't turn off. Won't move either. Finally the tow truck driver was able to start it and move it.
We brought it to the Chevrolet dealership and tried to explain that there is a probability of a serious safety situation. They however said that there is nothing they can do and I need to pay for a replacing a "faulty low voltage resistor" - hefty $1200 repair. The car only had 25K miles on it and just got out of bumper to bumper warranty (it is leased but I extended my lease). When I asked "But this is a powertrain issue, the car does not run" they replied that this is not covered by power train warranty.
Any advise? I am considering to contact NHTSA and report this. Not sure how to deal with the Chevy service - they still insist that I pay for this.
Thank you, any suggestion is highly appreciated.
Ivan
Last week I suddenly loss all power while driving in a very heavy traffic on an expressway. The worst thing was that i was going uphill and when I lost power, the car started going backwards if I don't break. It was freaking scary - a few cars almost hit me, and I had to call 911 so they sent a police to block the lane and bring a tow truck safely.
During this all time, the car was showing "Initializing... Waiting to shift" and won't turn off. Won't move either. Finally the tow truck driver was able to start it and move it.
We brought it to the Chevrolet dealership and tried to explain that there is a probability of a serious safety situation. They however said that there is nothing they can do and I need to pay for a replacing a "faulty low voltage resistor" - hefty $1200 repair. The car only had 25K miles on it and just got out of bumper to bumper warranty (it is leased but I extended my lease). When I asked "But this is a powertrain issue, the car does not run" they replied that this is not covered by power train warranty.
Any advise? I am considering to contact NHTSA and report this. Not sure how to deal with the Chevy service - they still insist that I pay for this.
Thank you, any suggestion is highly appreciated.
Ivan