ElectricFeels
New member
- Joined
- Mar 21, 2014
- Messages
- 3
I owned my Chevy Spark EV blissfully for 11 days and felt really good about my purchase/lease. Unfortunately I had to have it towed to the dealership at 11PM after it wouldn't start. Here is the sequence of events:
1. Attempted to start the car per usual, foot on gas etc.
2. The screens lit up with every service light and a series of different error messages in the steering wheel screen including "Service Stabili Track," "Battery Saver Active," "Service Brake Assist" and "Shift to Park" (Car was already in Park)
3. The car didn't make the 'start up' noise it usually made and wouldn't drive forwards or backwards
4. After all the error screens turned off (20-30 minutes later) we had Triple A come out and Jump start the battery under the hood (which the manual says is ok to do)
5. We jump started the vehicle and the car did the same thing when we powered it up, meaning all the service lights and screens turned on, but this time we were able to shift it into Neutral
6. We loaded it onto a flatbed and took it back to the dealership
7. They replaced the battery the next day and the paperwork from the dealership reads "1 battery had bad cell diag charging system 13.9 volts, battery fail load test, replace battery"
I asked if there was any 'user' error, if I was charging it incorrectly, or if I should charge it more or less, they didn't seem to think so and said that "it was rare and just a bad cell." I figured I would post my experience here to make sure it was truly 'rare' and let other users know that this error/defect exists in some batteries. I'll keep you posted if anything else occurs. I'm still proud and happy with my car, I just have a serious ping of doubt since it's only 11 days old. Let me know what you all think, or if you've experienced similar issues.
1. Attempted to start the car per usual, foot on gas etc.
2. The screens lit up with every service light and a series of different error messages in the steering wheel screen including "Service Stabili Track," "Battery Saver Active," "Service Brake Assist" and "Shift to Park" (Car was already in Park)
3. The car didn't make the 'start up' noise it usually made and wouldn't drive forwards or backwards
4. After all the error screens turned off (20-30 minutes later) we had Triple A come out and Jump start the battery under the hood (which the manual says is ok to do)
5. We jump started the vehicle and the car did the same thing when we powered it up, meaning all the service lights and screens turned on, but this time we were able to shift it into Neutral
6. We loaded it onto a flatbed and took it back to the dealership
7. They replaced the battery the next day and the paperwork from the dealership reads "1 battery had bad cell diag charging system 13.9 volts, battery fail load test, replace battery"
I asked if there was any 'user' error, if I was charging it incorrectly, or if I should charge it more or less, they didn't seem to think so and said that "it was rare and just a bad cell." I figured I would post my experience here to make sure it was truly 'rare' and let other users know that this error/defect exists in some batteries. I'll keep you posted if anything else occurs. I'm still proud and happy with my car, I just have a serious ping of doubt since it's only 11 days old. Let me know what you all think, or if you've experienced similar issues.